Privacy
Policy

Introduction

ElectroPi ("we", "our", or "us") is an AI engineering company providing custom artificial intelligence, machine learning, automation, and voice AI solutions for enterprises. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, schedule a consultation, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

Information We Collect

We collect information that you provide directly to us, as well as certain information collected automatically when you use our website:

• Contact details you submit through our contact form, such as your name, email address, phone number, company name, and message content.
• Booking information when you schedule a consultation, including your preferred date, time, and the topics you would like to discuss.
• Voice interactions when you choose to use our voice AI assistant on the website, which may be processed to generate responses and improve service quality.
• Technical data collected automatically, such as your IP address, browser type, device information, pages visited, and time spent on the site.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the information or services you request.
• To schedule, confirm, and manage consultation bookings.
• To operate, maintain, and improve our website, AI demos, and voice assistant experience.
• To send you relevant updates about our services, only where you have agreed to receive them.
• To analyze website usage and improve our content, performance, and user experience.
• To comply with legal obligations and protect our rights and the security of our systems.

Voice AI & Demo Interactions

Our website offers an optional voice AI assistant that allows you to speak with an automated agent. When you activate this feature, your audio is processed in real time to understand your request and generate a response. We do not use these interactions to identify you personally, and voice sessions are used solely to provide the assistant experience and improve the quality of our AI systems.

You are always in control: the voice assistant only listens after you explicitly start a session, and you can end it at any time.

Cookies & Analytics

We use cookies and similar technologies to keep the website functioning properly and to understand how visitors use it. These may include essential cookies required for core functionality and analytics cookies that help us measure traffic and improve our content.

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain parts of the website.

Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share limited data with trusted third-party providers only when necessary to operate our services, such as:

• Cloud hosting and infrastructure providers that power our website and applications.
• Communication and scheduling tools used to manage consultations and respond to inquiries.
• Analytics providers that help us understand website performance in aggregate form.

Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit, access controls, and regular security reviews.

While we strive to protect your data, no method of transmission over the internet is completely secure. We encourage you to avoid sharing sensitive information through unsecured channels.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact and booking records are periodically reviewed and deleted when no longer needed.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data.
• The right to object to or restrict certain processing activities.
• The right to withdraw consent at any time, where processing is based on consent.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.